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Accounting & Time Tracking Tools for Virtual ...

When you setup your virtual assistance business, navigating through the world of possible services can be time consuming, overwhelming and frustrating. There are endless options and sometimes, we can run the risk of adding way too many services to our companies. When we do this, we pay excess fees and we end up with things we may never use.

Over the next few blog posts, we’re going to explore some of the services that I feel are the most vital for virtual assistants to have in place and why.

Accounting / Time Tracking Tools

A long, long time ago, I was using a program called MyHours.com and then I switched to tracking time in Basecamp. With both of these methods, I had to export reports every two weeks (when we did billing), breakdown the report by client, add up the total hours for each client and then manually put through money requests inside of PayPal. Time consuming, isn’t it?

That was until we met Freshbooks.  Freshbooks has literally changed how I do billing and it has taken the guesswork out of where my invoicing is at, who owes me money, how many hours are billed, etc.

Freshbooks is a tool that was developed by a company located in Toronto, Ontario, Canada. The tool allows small businesses (and medium-sized businesses) to setup an account, invoice their clients, track time on projects, import their projects from Basecamp, setup automatic invoice reminders, prepare estimates and so much more.

The way we handle invoicing and billing at BSETC now looks something like this. On the 15th and 30th of each month, I log into Freshbooks and choose the Invoicing function. By pulling a specific client’s hourly total from Freshbooks, I can auto-generate an invoice to them, add any other expenses (if applicable) and send it to them via e-mail or via regular mail.

I can also choose to bill the hours at a zero dollar rate if our clients had pre-paid hours or purchased a larger package. If clients make referrals to my company, I can add the referral fee as a credit to their account and apply it to their invoice. They also recently added in a budgeting tool which means you can now set a time / hours budget to each account and a pie chart will tell you when you are getting close to hitting that budget.

Freshbooks connects to PayPal and a few other merchant accounts so that you can accept payments electronically. When the invoice goes out to our clients, it automatically links to these payment options and our clients get to choose how they pay. Once payment is made, the invoice updates inside of Freshbooks and any hours that were billed get marked as “billed.”

The tool can also be used to prep quotes or estimates for clients and potential clients. You can draw up an estimate, electronically send it to the client or potential client and he / she can then accept it or modify it as needed. Once accepted, you click one button to convert that to an invoice.

Freshbooks has seriously cut down my time on invoicing and billing by at least 50% if not more. It’s also a much more professional option than sending money requests via PayPal and my clients have direct access to their time logs versus me having to summarize it for them.

If there is a tool that you would like us to explore, I’d love to hear from you. I’d also love to know which tools you are most curious about or where you feel there are gaps in your business. Leave your questions on our Formspring account!

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How Tungle Has Changed My Appointment Scheduling...

It’s no secret that I love geeky gadgety things and I love spending as little time possible doing things I don’t have to do.  So, when I stumbled across Tunglealmost a year ago (or maybe it’s been over a year!) I fell in love instantly.

If you haven’t yet seen Tungle, it’s a socially slanted automated appointment scheduling system that integrates with your existing calendar.  For me, I useGoogle Calendar to schedule all of my appointments and I needed something that integrated flawlessly with Google Calendar.  I didn’t want to have to update the third party calendaring system with my availability but rather update it right within my own calendar.  I also did not want to spend time going back and forth with prospects.

Tungle changed everything for me.  First of all, it’s free which makes the program that much sweeter but second of all, the people behind Tungle just “get it”…  They understand what we want and they understand where we’re at.  The social connection inside of Tungle is fantastic.  Let me take you on a tour of it!

Here is the Tungle.me page – the most powerful part of Tungle.  This page allows you to setup a custom place for people to come and view your availability and schedule appointments with you.  If you want to view this in real-time, you can check out my live Tungle page at http://www.tungle.me/ErinBlaskie.

As you can see, people can view my real-time availability, connect with me via my social networks, view a photo of me so they know who they are booking the appointment with as well as have access to my contact information very easily.

Once people land here, they can drag and drop their own availability in the spaces available.  They can then request a meeting with me in those time blocks that they are also free in!  If the user is also a Tungle user, the service is even neater because it automatically pairs up the two calendars to show the user’s availability as well as mine in an overlay.

Now, when I want people to schedule a meeting, they can come here and do that and the times get sent to me in an e-mail request.  The e-mail request looks like this:

Once I confirm the time I want out of the times the user has chosen, an e-mail is auto-generated to them letting them know that the meeting is confirmed.

The entire process being this streamlined has saved me a TON of time in scheduling.  I would encourage everyone I know to sign up and get your Tunglepages setup!  If you want help, my team would be happy to assist you!  Just send us an e-mail and we’ll send you a quote!

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Coming Up with Ideas for Info-Products...

For information products, getting the idea is the most important part. The first thing I want to tell you all is that it will feel like every topic under the sun has been covered before. The truth is, it probably has. Unless you are presenting an idea that nobody has heard about before, chances are it exists out there. However, do not let that discourage you from creating your info-product on that subject.

The reason I ask people not to get discouraged is because everyone will present information differently and everyone has their own spin on a topic. You will say things differently and provide a different point of view than anyone else will. So, even if it exists already, create it anyway and put your spin on it.

As for coming up with the ideas for info-products, there are a few ways to do this.

The first involves surveying your audience. Invite them to ask you questions via Twitter, Facebook, LinkedIn or using a service like Formspring. Formspring allows people to post you questions which you can answer publicly or, privately in an info-product format.

The second method involves listening. Begin really listening to your audience, your potential clients and your clients. What are their primary frustrations and how can you help solve them? Information products are meant to be easily consumed and they are meant to solve a problem quickly. If you can do that for the people who are already buying from you, you have a winning product.

The third method involves recycling content you already have. For example, if you are an avid blogger, you probably already have enough material to create an e-book or audio program or teleseminar out of. Simply recycle the content, put a fresh spin on it and sell it on your website.

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