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Accounting & Time Tracking Tools for Virtual ...

When you setup your virtual assistance business, navigating through the world of possible services can be time consuming, overwhelming and frustrating. There are endless options and sometimes, we can run the risk of adding way too many services to our companies. When we do this, we pay excess fees and we end up with things we may never use.

Over the next few blog posts, we’re going to explore some of the services that I feel are the most vital for virtual assistants to have in place and why.

Accounting / Time Tracking Tools

A long, long time ago, I was using a program called MyHours.com and then I switched to tracking time in Basecamp. With both of these methods, I had to export reports every two weeks (when we did billing), breakdown the report by client, add up the total hours for each client and then manually put through money requests inside of PayPal. Time consuming, isn’t it?

That was until we met Freshbooks.  Freshbooks has literally changed how I do billing and it has taken the guesswork out of where my invoicing is at, who owes me money, how many hours are billed, etc.

Freshbooks is a tool that was developed by a company located in Toronto, Ontario, Canada. The tool allows small businesses (and medium-sized businesses) to setup an account, invoice their clients, track time on projects, import their projects from Basecamp, setup automatic invoice reminders, prepare estimates and so much more.

The way we handle invoicing and billing at BSETC now looks something like this. On the 15th and 30th of each month, I log into Freshbooks and choose the Invoicing function. By pulling a specific client’s hourly total from Freshbooks, I can auto-generate an invoice to them, add any other expenses (if applicable) and send it to them via e-mail or via regular mail.

I can also choose to bill the hours at a zero dollar rate if our clients had pre-paid hours or purchased a larger package. If clients make referrals to my company, I can add the referral fee as a credit to their account and apply it to their invoice. They also recently added in a budgeting tool which means you can now set a time / hours budget to each account and a pie chart will tell you when you are getting close to hitting that budget.

Freshbooks connects to PayPal and a few other merchant accounts so that you can accept payments electronically. When the invoice goes out to our clients, it automatically links to these payment options and our clients get to choose how they pay. Once payment is made, the invoice updates inside of Freshbooks and any hours that were billed get marked as “billed.”

The tool can also be used to prep quotes or estimates for clients and potential clients. You can draw up an estimate, electronically send it to the client or potential client and he / she can then accept it or modify it as needed. Once accepted, you click one button to convert that to an invoice.

Freshbooks has seriously cut down my time on invoicing and billing by at least 50% if not more. It’s also a much more professional option than sending money requests via PayPal and my clients have direct access to their time logs versus me having to summarize it for them.

If there is a tool that you would like us to explore, I’d love to hear from you. I’d also love to know which tools you are most curious about or where you feel there are gaps in your business. Leave your questions on our Formspring account!

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How Tungle Has Changed My Appointment Scheduling...

It’s no secret that I love geeky gadgety things and I love spending as little time possible doing things I don’t have to do.  So, when I stumbled across Tunglealmost a year ago (or maybe it’s been over a year!) I fell in love instantly.

If you haven’t yet seen Tungle, it’s a socially slanted automated appointment scheduling system that integrates with your existing calendar.  For me, I useGoogle Calendar to schedule all of my appointments and I needed something that integrated flawlessly with Google Calendar.  I didn’t want to have to update the third party calendaring system with my availability but rather update it right within my own calendar.  I also did not want to spend time going back and forth with prospects.

Tungle changed everything for me.  First of all, it’s free which makes the program that much sweeter but second of all, the people behind Tungle just “get it”…  They understand what we want and they understand where we’re at.  The social connection inside of Tungle is fantastic.  Let me take you on a tour of it!

Here is the Tungle.me page – the most powerful part of Tungle.  This page allows you to setup a custom place for people to come and view your availability and schedule appointments with you.  If you want to view this in real-time, you can check out my live Tungle page at http://www.tungle.me/ErinBlaskie.

As you can see, people can view my real-time availability, connect with me via my social networks, view a photo of me so they know who they are booking the appointment with as well as have access to my contact information very easily.

Once people land here, they can drag and drop their own availability in the spaces available.  They can then request a meeting with me in those time blocks that they are also free in!  If the user is also a Tungle user, the service is even neater because it automatically pairs up the two calendars to show the user’s availability as well as mine in an overlay.

Now, when I want people to schedule a meeting, they can come here and do that and the times get sent to me in an e-mail request.  The e-mail request looks like this:

Once I confirm the time I want out of the times the user has chosen, an e-mail is auto-generated to them letting them know that the meeting is confirmed.

The entire process being this streamlined has saved me a TON of time in scheduling.  I would encourage everyone I know to sign up and get your Tunglepages setup!  If you want help, my team would be happy to assist you!  Just send us an e-mail and we’ll send you a quote!

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RSS Feed Reader Solution – Google Reader �...

I’ve been looking for an RSS feed reader solution FOREVER…  Something that worked well, didn’t overwhelm me and showed me the latest news so that I could gain blog inspiration and keep tabs on what was happening in the social sphere.  It wasn’t until I was sitting at home one night, on the computer per usual, when I messaged my good friend Josh Schnell over at Macgasm.net to ask him: what RSS feed reader do you use?

His response was simply: Feedly with Google Reader.

So, following his lead, I setup my Google Reader account and my Feedly account.  Let me quickly take you through that in case it is new to you!

Step One: Setup Your Google Reader Account

To do this, go to http://www.google.com/reader/.  Here, you want to login with your existing Google account or setup a new Google account.  It’s a good idea to use the same login that you use for Gmail, Google Calendar, etc. if you do already use the services because it makes it a whole lot easier to remember!  Once you’ve logged in, you don’t need to do anything else inside of Google Reader.

Step Two: Go to www.feedly.com and Download the Extension for Safari

Now, this part is a little bit complex.  First, you need to make sure you are running at least Safari 5.0.  Then, you need to go to your Preferences -> Advanced tab and make sure that the “Show Develop Menu in Menu Bar” option is checked.

Once you’ve done that, click on the extension plug-in link (option #4) at http://blog.feedly.com/2010/06/10/feedly-for-safari-5/.  They have the steps outlined nicely here for you as well.

Your extension will install onto Safari and you will have to restart your browser.  Once the browser re-opens, you can navigate tohttp://www.feedly.com/home to pull up your feed center.

Step Three: Setup Feedly

Here is where the power of Feedly starts to form.  Using “pages”, you can setup mini-newspaper feeds of specific categories that you choose.  For my own reader, I’ve setup a few categories including: social media, marketing and business, clients and tech.  This will allow me to keep up-to-date with blogs in these specific categories.  To add a page, first click on “organize sources” and then click on “add a source.”  Both of these options appear at the very top of Feedly.

In the “add a source” box, you can put the URL of any blog or RSS feed that you wish to track.  Once it is added here, it will appear in the grouping of uncategorized sources.  To create a “category” or a “page”, drag and drop the source into the shaded box where it says “new page.”

Once you add a source, it will prompt you to add a name to this new page.  Go ahead and categorize your source.  Now you can click the little pen beside new sources (or existing sources inside of your account) and add them to specific categories / pages.  These new pages will appear on the right-hand side navigation.

The Beauty of Feedly

The reason that I love Feedly so far is that it creates a newspaper feel to my feeds.  Here is a screenshot of an aggregate of posts in the social media category I setup.

It also allows me to easily share content to many different platforms.

There are many, many more reasons why I am digging Feedly which I’ll explore in an upcoming blog post.  For now, I’ll leave you with the idea that you should get yourself setup this way if you aren’t already!

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